At samarmobile.com, we strive to ensure your satisfaction with every purchase. However, we understand that there may be occasions where you need to return a product. Our return policy is designed to be simple, fair, and hassle-free.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. It must also be accompanied by the original receipt or proof of purchase.
To initiate a return, please contact our customer service team at Whatsapp within 7 days of receiving your order. Our team will provide you with instructions on how to return the item. Please note that you may be responsible for return shipping costs unless the return is due to an error on our part.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 1 Day.
If you would like to exchange an item for a different size, color, or style, please contact our customer service team. We will be happy to assist you with the exchange process, subject to product availability.
If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a replacement or refund as quickly as possible.
If you have any questions or concerns about our return policy, please don't hesitate to contact us at Whatsapp. Our friendly customer service team is here to assist you.